Making government AI accountable
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Summary
Artificial intelligence is beginning to move from pilot projects and chatbots into the everyday machinery of urban governance. Chandigarh Municipal Corporation’s 2026–27 budget reflects this shift. Of its total ₹1,712 crore budget, ₹12 crore has for the first time been allocated for a package of information-technology upgrades, including AI-based systems, digital file tracking and online billing and payment systems. The city has also previously introduced BIRBAL, an AI-enabled chatbot that helps