Krishnagiri consumer court directs NHAI, contractor to pay ₹1 lakh to commuter, ₹1 crore in damages
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Summary
The District Consumer Disputes Redressal Commission has held the National Highways Authority of India and its contractor, M/s. Shiva Buildtech, guilty of “gross deficiency in service” for failing to maintain the Krishnagiri-Hosur toll stretch despite collecting crores of rupees in toll revenue