AI can assist mediation but can never replace a human mediator: CJI Surya Kant at London
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Summary
Chief Justice of India (CJI) Surya Kant on Wednesday said artificial intelligence (AI) can assist mediation by improving efficiency and reducing costs but it can never replace a human mediator because mediation requires judgment, empathy and an understanding of human behaviour.Speaking at a discussion on “Technology and the Future of Mediation” hosted by the Indian High Commission in London and moderated by Advocate Tanvi Dubey, the Chief Justice said AI was already helping speed up me